Help & FAQs

Almost There!, Inc.
697 Sixth St., Suite 100-101
Prescott, AZ 86301
Phone: (928) 708-0897
Toll Free: (888) 708-0897
FAX: (928) 778-7580

Stop by and visit our catalog showroom. Our hours are Monday through Friday, 9:00 AM to 4:00 PM. Follow this link to Mapquest to get specific directions to our Catalog Showroom.

Dealer Inquiries Invited
Customer support and inquiries should be directed to bandaid@bustedknucklegarage.com.

Customer Service

Are you looking for customer service? Go to My Account to check the status of your order, review your order history, update your profile, register, retrieve a lost or forgotten password. Please feel free to contact us by email or call us toll free at (888) 708-0897 Monday - Friday, 9:00 A.M. to 4:00 P.M. if you have any other questions. We answer email within one business day, and usually the same day. A real live person will read your email and send you a response.

Shipping & Handling Charges

For online orders only. We offer free ground shipping on all orders $99.99 and over to the continental United States. Shipping and handling fees are available on the cart page once you have provided a US zip code. International shipping rates are displayed on the order page after you have entered a shipping address. Rates on purchases from 0-$49.99 are calculated based upon shipping weight and destination.

Payments & Order Form

Your security is important to us! For your protection, we process all transactions securely through Payments by PayPal. We accept Visa, MasterCard, Discover, and American Express, as well as PayPal.

You can also order by the following methods:

  • FAX in your order to (928) 778-7580.
  • Mail in your order to the following contact address:

Almost There!, Inc.
697 Sixth St., Suite 100-101
Prescott, AZ 86301

If FAXing or mailing your order, please use our convenient printable order form (free Adobe Acrobat Reader is required).

Returns & Refunds

Return or exchange merchandise: You may return or exchange all unused items purchased within 15 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

Ship returns to the following address: The Busted Knuckle Garage, 697 Sixth Street, Suite 100, Prescott, AZ 86301. Please provide contact information with your returns.

BKG products also available through: Wayfair